Privacy Policy

Effective date: November 14, 2026

Ogden Tech Support is a local tech support business run by Daniel Roundy, a sole proprietor doing business as Ogden Tech Support in Utah. In this policy, “I”, “me” and “we” mean Ogden Tech Support. This policy explains, in plain language, what information I collect when you visit this website or contact me, how I use it, and the choices you have.

What I collect

What you send me. When you call, text or email, I receive your phone number or email address, your name if you share it, and whatever you tell me about your devices, accounts or the problem you need help with.
What I learn while helping you. To do the work, I may note details such as the make and model of your devices, the software and services you use, your service address for a home or office visit, and what I did.
Billing details. If you hire me, I keep the information needed to send invoices and record payments.
Website analytics. This site uses Cloudflare Web Analytics to count visits and see which pages are useful. It does not use cookies, does not build a profile of you, and does not track you across other websites.
Fonts and hosting. The site is hosted on Cloudflare and loads its fonts from Google Fonts. Like any web server, those services receive your IP address and basic browser information so they can deliver the page.

This site has no contact forms, no accounts and no advertising trackers.

How I use it

To reply to your call, text or email and schedule a visit.
To provide the service you asked for and follow up on it.
To send quotes and invoices and keep business and tax records.
To keep this website working and understand which pages people use.

What I share

I do not sell or rent your personal information. I share it only:

with service providers that help me run the business, such as my phone and text messaging provider, email host, website host and accounting software, and only so they can provide that service;
when the law requires it, or to protect my rights or someone’s safety;
with your permission.

Text messages (SMS)

If you text me or ask me to text you, I use your mobile number to reply, schedule appointments and send updates about your service. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Reply STOP at any time to stop receiving texts. See the SMS Terms for details.

How long I keep it

I keep contact details and notes about your service for as long as you are a customer and for a reasonable time afterward, so I can help again if something comes up. I keep invoices and payment records as long as tax law requires. When information is no longer needed, I delete it.

How I protect it

I use reputable providers, strong passwords and two-step sign-in to protect the information I keep. No system is perfectly secure, but I take reasonable care to protect your information.

Your choices

Ask me what information I have about you, and ask me to correct or delete it, subject to records I must keep by law.
Reply STOP to any text to stop text messages.
Ask me to stop emailing you at any time.

Children

This website and my services are meant for adults. I do not knowingly collect personal information from children under 13. When I set up devices or parental controls for a family, I work with the parent or guardian. If you believe a child has sent me personal information, contact me and I will delete it.

Changes to this policy

If I change this policy, I will post the new version on this page and update the effective date above.

Contact

Ogden Tech Support
Daniel Roundy
2789 North 1125 East
Ogden, UT 84414
[email protected]
(425) 223-2456